Posts tagged as:

netflix

A Must Read for Managers – Netflix Freedom & Responsibility Culture

August 5, 2009

Culture
View more presentations from reed2001.

I loved this presentation that was leaked by Netflix. Not only is it a great recruitment tool, providing some visibility into what the culture and expectations at Netflix are like, it also espouses the importance of giving employees freedom and flexibility.
I’m less interested in the vacation policy. Being in sales, the [...]

Read the full article →

Customer Service – Compare and Contrast – Updated

July 8, 2008

Over the past 2 weeks, I have had two incredibly different customer service experiences, 2 very different results and 2 surprises in the attitude from the companies that I have dealt with.
Let’s start with the good. Despite what the the team at Consumerist says, I’ve always had really good experiences with Comcast. Maybe [...]

Read the full article →

I’m Trying Real Hard

January 25, 2008

This was frustrating. From Netflix:

Watching instantly on your computer
Our apologies — instant watching is currently not supported for Macintosh.
Our goal is for Netflix members to enjoy movies and TV shows on whatever screen they want. We’re required to use Digital Rights Management to protect movies watched instantly online, and right now we only have [...]

Read the full article →